Turning enterprise complexity into products people can use without a survival guide.

Especially the workflows involving twelve steps, four teams and a spreadsheet nobody wants to claim.

I'm Grace, a Senior Product Designer simplifying complex systems and workflows through research, systems thinking and thoughtful delivery.

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Experience across
TESCO talktalk ebay House of Fraser O2 Land Rover
Selected work

Making complex work feel clearer.

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Lead UXService design

Making a fragmented supplier journey visible.

Connecting handoffs across siloed teams at Tesco and creating a shared direction for a new service.
Enterprise UXResearch

Making complex financial reporting feel coherent.

Workflow design and scalable product patterns for financial consultants and analysts.
Power BI plug‑in for BDO
Product designB2B tooling

A Power BI plug‑in for BDO.

Helping teams turn complex datasets into clear, brand‑compliant visuals.
What colleagues say

Working with Grace.

"Grace shaped the flow of a new product, walking through happy and unhappy paths so the experience held up in the real world. She also helped simplify a legacy tool."

Charalambos Pitsillides — Software Engineering Manager

"Grace demonstrated exceptional skill, dedication and an unwavering commitment to delivering high‑quality results."

Ryan Santana — Senior UX Designer, Tesco